Privacy Statement

Your Privacy, Our Promise

Welcome to Prima! We genuinely prioritize your privacy and want you to feel assured that your personal information is secure with us. This Privacy Statement clearly outlines how we collect, use, and protect your information, as well as your rights and choices. Please continue reading to learn more about how we handle your data and ensure your control.

1.Introduction

At Prima, your trust is paramount. We are dedicated to keeping your personal data private and secure, and we are committed to transparency in our practices. This statement applies to everyone who uses our websites, apps, products, and services.

2. Information We Collect

To deliver the best possible experience, we collect certain information when you interact with us. Here’s what we gather:

A. Information you provide
 - Account Information: Your name, email, phone number, password, and contact details when you sign up.
 - Profile Information: You may choose to share a profile picture, preferences, or interests to personalize your experience.
 - Communication Data: The content of emails, chat messages, or feedback you send us.
 - Payment Information: When making purchases, you may provide billing details, such as card numbers and addresses.

B. Information We Collect Automatically
 - Usage Data: We analyze which pages you visit and features you use to enhance your experience.
 - Device Information: Your device type, browser, and IP address help us ensure smooth performance.
 - Cookies and Tracking: We utilize cookies and similar technologies to remember your preferences and improve our website.

C. Information From Third Parties
 - External Services: When you connect third-party accounts (like social media), we may receive some information from them.
 - Partners and Affiliates: Occasionally, our trusted partners share data with us, always ensuring your privacy is protected.

3. How We Use Your Information

We utilize your data to:
 - Provide, maintain, and enhance our products and services.
 - Assist you in registering and managing your account.
 - Keep you informed about new features and important updates.
 - Personalize your experience based on your preferences.
 - Securely process payments.
 - Analyze trends to improve our offerings.
 - Ensure the security and reliability of our services.
 - Fulfill our legal obligations.
 - Prevent fraudulent and unauthorized activities.

4. How We Share Your Information

Rest assured, we do not sell or rent your personal information. We may share it:
 - With Trusted Service Providers: Such as payment processors or customer support; they use your data solely as necessary to assist us in serving you.
 - For Legal Reasons: If required by law, or to protect you and others.
 - Business Changes: In the event of a change in company ownership, your data remains protected under this statement.
 -With Your Consent: Only when you grant permission.

5. Data Security

Your security is our top priority! We employ encryption, limit access to your information, regularly audit our systems, and have robust security protocols in place. While no online service can guarantee 100% security, we strive to protect you to the best of our ability.

6. Data Retention

We retain your information only as long as necessary to provide our services, meet legal requirements, or resolve issues. When no longer needed, we safely delete or anonymize it.

7. Your Rights and Choices

You are in control of your data! Depending on your location, you may have the right to:
 - Access and obtain a copy of the data we hold about you.
 - Correct or update your information.
 - Request deletion or limit how we use your information.
 - Object to or withdraw consent for certain uses.
 - Transfer your data to another provider.
 - Opt out of marketing communications at any time.

Want to update your choices? Just contact us—we're here to help!

8. International Data Transfers

At times, your information may be processed in countries with different data protection laws. Regardless of location, we implement strong safeguards to ensure your data remains private and secure.

9. Changes to This Privacy Statement

We may periodically update our Privacy Statement to remain current and transparent. We will always post the latest version and inform you of significant changes.

10. Contact Us

Do you have questions or wish to exercise your privacy rights? Reach out to us anytime!

 - Email: privacy@primasys.com.my
 - Mailing Address: A-18-3A, The Vertical Business Suite, Tower A, No. 8 Jalan Kerinchi, Bangsar SouthKuala Lumpur 59200

 - Phone: +603-2780 7018

We value your privacy and are committed to addressing any concerns you may have.

11. Additional Information

Depending on the services you use or your location, additional privacy terms may apply. Please consult our Terms of Service or other policies for further details.

Thank you for trusting Prima with your personal information. We’re honored to serve you and are here to help you manage your data with confidence.